Which Statement Best Describes a Configuration Item

Which one of the following statements best describes the purpose of an. An asset service component or other item that is or will be under the control of Configuration Management.

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Business services email entities Correct Tangible eg.

. There are no dependencies between Configuration Management Change Management b. Which statement best describes the role of the Service Desk. Any change of state that has significance for the management of a service or other configuration item B.

Which of the following BEST describes an alert. A cause or potential cause of one or more incidents D. Which statement BEST describes an incident.

Hardware software servers entities Correct Configuration Management Database. To account for manage and protect the integrity. The ability of an organization person process application configuration item or IT service to carry out an activity.

Which of the following are types of service are NOT defined in ITIL. A configuration item CI can exits as part of any numbers other CIs at the same time 2. Which is the BEST definition of a Configuration Item CI.

A configuration record captures the information about a configuration item and records the attributes and relationships. An unplanned interruption to a service or reduction in the quality of a service C. A schema map graphically displays the Configuration Items that support a business service.

A Change Management B Configuration Management C Problem Management D Release Management ITIL Foundations Practice Questions page 328 Question 10 Which attribute in the Configuration Management Database CMDB would help to ascertain which Configuration Items are undergoing maintenance at a particular moment in time. If Change Management is implemented without Configuration Management. Answer Configuration Item Intangible eg.

Choosing which CIs to record will depend on. An item of hardware or software registered in the asset database B. A collection of information used to describe a hardware or software item C.

Which of the following best describes Fault Tolerance. It serves as a documented basis for defining incremental change and encompasses many different aspects of the product. Configuration Item Correct Intangible eg.

Which of the following statements describes the objectives of service asset and configuration management. It is the center of an effective configuration management program whose purpose is to give. Which stage of the continual service improvement CSI approach is BEST described by the phrase.

Which of the following statements about service asset and configuration management isare CORRECT. The result will be less. A A design flaw or malfunction that causes a failure of one or more IT services or other configuration items CIs b A notification that a threshold has been reached something has changed or a failure has occurred.

The ability of a third-party supplier to meet the terms of their contract. A schema map displays the details of tables and their relationships in a visual manner allowing administrators to view and easily access different parts of the database schema. It is stored in the CMDB.

Builds a single page report and form combination based on tables you select. And is used to provide a roll-back point useful in managing risk around changes in the environment. A problem that has been analyzed but has not been resolved.

Understand and agree on the priorities for improvement based on a deeper development of the principles defined in the vision. Change Management Which of these statements best describes a configuration record. The ability of an IT Service or Configuration Item to continue to operate correctly after Failure of a Component part.

A configuration baseline is a fixed reference in the development cycle or an agreed-upon specification of a product at a point in time. 40 Which of the following statements best describes the relationship between Change Management and Configuration Management. A The primary.

Option A is a service asset option B is a configuration item and option D is an activity carried out in SACM. To identify control report and verify service assets and configuration items CIs 2. A secure library where definitive authorized versions of all media configuration items CIs are stored and protected C.

What best describes the concept of confidentiality. Explanation Configuration Baseline refers to the documented and validated configuration of a component system service etc. A set of attributes and relationships about a CI and stored in a configuration management database.

Business services email entities Tangible eg. Hardware software servers entities. Which statement best describes how ocean water affects sound waves.

Items of information stored in the CMDB relating to a specific Configuration Item CI are called _____.

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